Return Policy

If something is not right with your equipment, reach out within 7 days of delivery and we will work through it with you.

7Days

Process

How Returns Work

1

Contact Us

Reach out by phone or email within 7 days of receiving your equipment to open a return request.

2

We Assess

Our team reviews your request and talks through the next steps with you.

3

We Wrap It Up

We agree on the outcome together and complete the paperwork so everything is settled properly.

What the Policy Covers

Eligible Returns
  • Machine received within the last 7 days
  • Equipment in original, undamaged condition
  • Original purchase documents included
  • Request submitted directly to our team
Not Covered
  • Damage resulting from operation or misuse
  • Requests submitted after the 7-day window
  • Missing parts, accessories, or documentation
  • Changes or modifications made after delivery

Ready to submit a return?

Contact our team at sales@newberryfarmga.com or call (478) 253-5323.

Get in Touch
Newberry Farm is based in Louisville, Georgia, offering dependable heavy equipment with honest answers and support you can count on.
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